Posted in Customer Experience (CX) White Paper

The Cloud Native Data Center

The Future of Modern Infrastructure Businesses have been pursuing digital transformation for a number of years, and the COVID-19 pandemic and the enforced change in…

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Posted in CRM Leadership White Paper

The Three Pillars of Great Hybrid Leadership

Challenges and benefits of hybrid work for employees Did you know that 77% of people feel the hybrid work environment had an effect on their…

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Posted in Customer Experience (CX) Infographic

Four Must-haves When Digitizing Classroom Learning

Corporate education will never return to the classroom The digital transformation of L&D continues at pace. Indeed, corporate education may never return to the classroom. A…

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Posted in Customer Experience (CX) White Paper

Chinese Travel Shoppers 2022

We have collaborated with iClick Interactive, a leading enterprise and marketing cloud platform in China in releasing a Chinese Travel Shoppers 2022 Whitepaper. The whitepaper provides…

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Posted in Customer Experience Customer Experience (CX) White Paper

The State of Customer Service

What We Anticipate for 2022 and Beyond The COVID-19 global pandemic took people out of offices and stores, sending them home to an online world…

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