What You’ll Find in This Report : For the Trends in Manufacturing report, Salesforce Industry Insights surveyed 750 manufacturers worldwide to discover how:
- The uncertainty initiated by the COVID-19 pandemic revealed an urgent need for business agility as well as an opportunity to reimagine sales and operations planning (S&OP)
- Customer-adjacent roles have been permanently altered by the pandemic
- New business models like servitization are an important part of a Future-Ready manufacturer’s strategy
Data in this report is from a double-blind survey conducted from August 29 through September 15, 2020, that generated 750 responses from manufacturing decision makers. Respondents are from North America, Latin America, Asia-Pacific, and Europe. All respondents are third-party panelists (not limited to Salesforce customers). For further survey demographics, ………… See More Download E-Book
Due to rounding, not all percentage totals in this report equal 100%. All comparison calculations are made from total numbers (not rounded numbers).
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