SMB Directions For The future Of Work.

In the two years since the COVID-19 pandemic began, small and medium businesses (SMBs) have been faced with change, challenge, and opportunity. These shifts have dramatically impacted the SMB workplace and workforce, where the power dynamic has tipped from employers to employees.

SMB Group’s SMB Directions for the Future of Work survey study examines this topic in detail. In November, 2021, we surveyed 736 decision makers and influencers in SMB (1-1,000 employees) and mid-market (1,000-2,500 employees) organizations to understand how SMBs are reshaping workplace and workforce practices to meet these challenges, and how technology factors into their plans.

In this eBook, we share key highlights from the study about how key SMB business, technology, workplace, staffing, human resources, and collaboration trends are unfolding. For the sake of brevity, we refer to the entire sample as “SMBs” in this eBook

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