Month: April 2023

All over the world, telcos’ B2B business units have witnessed the growing commoditization of their traditional connectivity services, revenue stagnation and the growing competitive threat…

Ransomware attacks have reached record levels. Not only are they increasing in frequency, but they’re also becoming more sophisticated, successful and damaging. Ransomware is a…

The media industry is no stranger to change. New technology is shifting how audiences engage with and consume content, and media companies are hard-pressed to…

After a turbulent two years, retail has finally reopened. As we begin to rebound and rebuild, the industry is taking stock of learnings from the…

Technology — especially easy-to-use cloud software built for businesspeople— is no longer just a concern for the technologist in the IT group. Cloud technology is…

The value of a solid digital engagement strategy Customer support teams have faced unprecedented challenges in recent months. For many companies, the tough circumstances shone…

Amid uncertainty, a subdued post-pandemic environment For all the headlines heralding an ice age for biotech financing and dealmaking, activity for the first half of…

Transformation Doesn’t Need to be Disruptive Businesses invest in new technology because they either want to save money or make money, and Salesforce CPQ is…

With the advent of the Fourth Industrial Revolution,1 the manufacturing industry is once again going through a period of tremendous change — and opportunity. In…

For most organizations across nearly every industry, the decision to adopt cloud is already in the rearview mirror Ninety-three percent of enterprises already have a…