Creating a Digital-First Network Management Experience

A provider network management solution with the above features will address the many shortcomings of today’s outdated processes. By opting for a single-platform solution, healthcare organizations can more quickly enable providers to do what they were trained for: deliver care. This means
happier physicians and higher satisfaction ratings. With more providers in place, patients have more choices when selecting caregivers and better access to the care they need, increasing the likelihood of improved health outcomes. And with one solution, operating on a single platform, healthcare
organizations can lower their IT costs.

Effective provider network management has moved beyond paper and faxes. For healthcare organizations eager to serve their providers, patients, and members, a single network management platform is nothing less than a necessity.

Founded in 1945, Porto Seguro is the third-largest insurance company in Brazil, offering a broad range of insurance and financial services products. The company anticipates that in the next two to three years its health insurance division will become one of Porto Seguro’s largest segments. To support this growth, Porto Seguro needed a modern accreditation process for new providers to replace the email-based system it had been using. After a global search for the right solution, the company turned to Salesforce.

According to Hamilton Aparecido Cardomingo, Superintendent of Health Operations at Porto Seguro, “The Salesforce solution will automate our integration process, making it faster and easier to bring providers into our network while reducing errors. And with Salesforce we’ll stay in full regulatory compliance.” He adds that “in Brazil, the health insurance market is growing fast, and there is intense competition for the same providers. By enhancing our ability to build strong provider relationships, Salesforce will help Porto Seguro stay ahead of other industry players.

This article is posted at salesforce.com

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Author: Pivotal Customer