Month: October 2023
Putting AI, Automation, and Data to Work
Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing…
Evolving from PAM to Extended PAM
Businesses are up against many challenges that make securing privileged accounts difficult. IT environments are becoming more complex, with interconnected cloud infrastructure and SaaS applications….
Cyber Insurance – If you get it, be ready to use it
The proliferation of cyberattacks in 2020 and 2021 were a shock to the cyber insurance industry. Claims frequency and severity skyrocketed, and losses often far…
Privileged Access Management Maturity Model
Privileged Access Management Maturity Model A framework to help organizations systematically lower privileged account risk, increase business agility, and improve operational efficiency. Privileged access is…
The Future Of Customer Experience
Contact centers that are equipped for the future will rely on computational linguistics, artificial intelligence, and natural language processing to improve interactions with customers. A…
Delivering Personalized Customer Support in Cost-Constrained Time
Contact centers are increasingly seen as vital to boosting customer loyalty and generating customer intelligence. However, in today’s uncertain economy, contact centers are under renewed…
Replacing On-Premises File Servers With Cloud Applications
File servers have fulfilled a vital role in networking infrastructure for decades. Microsoft’s Windows File Server first appeared in the early 90’s as a way…
Connected Health Consumer Report
What You’ll Find in This Report For the second edition of our “Connected HealthConsumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover. The…
The Pharma Technology Playbook
Pharmaceutical companies must continue to drive innovation even in the face of enormous challenges. From increased pressure in drug pricing to reimbursement constraints to the…
Start Innovating with Microsoft Azure SQL
Discover the benefits of migrating to the cloud. Take a deep dive into the Microsoft Cloud Adoption Framework and explore the most common scenarios –…