Posted in Artificial Intelligence (AI) E-BOOK White Paper

Putting AI, Automation, and Data to Work

Customers are the most important part of any business. And customers today aren’t just looking for stellar products and offerings, they also want an amazing…

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Posted in Guide IT Security White Paper

Evolving from PAM to Extended PAM

Businesses are up against many challenges that make securing privileged accounts difficult. IT environments are becoming more complex, with interconnected cloud infrastructure and SaaS applications….

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Posted in Guide IT Security White Paper

Cyber Insurance – If you get it, be ready to use it

The proliferation of cyberattacks in 2020 and 2021 were a shock to the cyber insurance industry. Claims frequency and severity skyrocketed, and losses often far…

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Posted in Guide White Paper

Privileged Access Management Maturity Model

Privileged Access Management Maturity Model A framework to help organizations systematically lower privileged account risk, increase business agility, and improve operational efficiency. Privileged access is…

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Posted in Customer Experience Customer Experience (CX) Guide White Paper

The Future Of Customer Experience

Contact centers that are equipped for the future will rely on computational linguistics, artificial intelligence, and natural language processing to improve interactions with customers. A…

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Posted in Customer Service Guide White Paper

Delivering Personalized Customer Support in Cost-Constrained Time

Contact centers are increasingly seen as vital to boosting customer loyalty and generating customer intelligence. However, in today’s uncertain economy, contact centers are under renewed…

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Posted in Guide White Paper

Replacing On-Premises File Servers With Cloud Applications

File servers have fulfilled a vital role in networking infrastructure for decades. Microsoft’s Windows File Server first appeared in the early 90’s as a way…

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Posted in E-BOOK IT Security White Paper

Connected Health Consumer Report

What You’ll Find in This Report For the second edition of our “Connected HealthConsumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover. The…

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Posted in E-BOOK Guide White Paper

The Pharma Technology Playbook

Pharmaceutical companies must continue to drive innovation even in the face of enormous challenges. From increased pressure in drug pricing to reimbursement constraints to the…

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Posted in Cloud Computing Customer Service Guide White Paper

Start Innovating with Microsoft Azure SQL

Discover the benefits of migrating to the cloud. Take a deep dive into the Microsoft Cloud Adoption Framework and explore the most common scenarios –…

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