Month: December 2023
BPO Industry Council Report
BPOs are at the very forefront of customer service. They provide the link between consumer and company, offering solutions to both simple and complicated problems….
Managing the Complex Modern Compliance and Risk Environment
The compliance and risk landscape for organizations has become increasingly complex when it comes to consumer protections. Today, there are many factors that are driving…
Trust in a New Era of Health
What You’ll Find in This Report For the second edition of our “Connected Health Consumer” report, Salesforce Insights surveyed over 12,000 consumers worldwide to discover:…
