Posted in Artificial Intelligence (AI) Guide IT Events White Paper

Intelligent Edge and Cloud Networks in 5G Era

The 5G era of connectivity powered by intelligent edge and cloud networks will bring lightning- fast bandwidth and ultra-low-latency performance as well as deep integration…

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Posted in Contact Center Research Report RingCentral White Paper

Next-Gen Cloud Contact Centers

The world around us has changed a lot since the COVID-19 pandemic. The customer experience has been completely redefined, and although many services have become…

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Posted in Customer Service Customer Success Guide White Paper

The key to building a customer-centric culture

Build confidence with your customers First things first, you need to build confidence with customers—it’s a key part of creating a customer-centric team. In order…

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Posted in Guide IT Events White Paper

The Modern Nonprofit Chart of Accounts

Stewardship begins in your chart of accounts Can you find and analyze your financial data easily? In the past, most nonprofit fund accounting systems had…

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Posted in E-BOOK Guide White Paper

How to Monitor and Manage Your SaaS Financial Drivers to Steer through the Recession

SaaS companies fail to survive recessions for all kinds of reasons. It’s tough out there, even during good times. But as a SaaS CFO, you…

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Posted in Artificial Intelligence (AI) Customer Experience (CX) Guide White Paper

Reimagining omnichannel CX in the age of AI

Every day, customers leave a trail of information to tell you what they want, feel, and dislike. Every phone call, chat, website visit, social post,…

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Posted in E-BOOK Guide White Paper

Make your customers feel heard anytime, anywhere

Unified contact center and phone system solutions RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centersolutions based on its…

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Posted in E-BOOK Guide White Paper

Salesforce Backup Datasheet

How To Protect against data loss and corruption while preserving customer trust Salesforce Backup Salesforce Backup protects against data loss by running automatic backups of…

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Posted in IT Events IT Security White Paper

state of it

Teams are being challenged to keep up with shifting KPIs, changing business needs, technological evolution, and economic pressure. Sixty-two percent of IT departments have trouble…

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Posted in E-BOOK Guide White Paper

Trends in Automotive

The automotive industry is in the midst of a historic digital transformation Consider that today’s vehicles are computers on wheels that increasingly drive themselves Customers…

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