Unified contact center and phone system solutions
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center
solutions based on its powerful Message Video Phone™ (MVP™) global platform.
More flexible and cost-effective than legacy on-premises systems, RingCentral Contact Center is an
industry-leading cloud contact center solution that enables organizations to make it easy for customers
to connect – from any channel, anywhere, with anyone. RingCentral Contact Center is a market-leading
solution that helps businesses embrace a future-fit technology stack, enable remote agents, reduce
costs, improve operational agility, and delight customers.
Capabilities such as real-time reporting, comprehensive workforce engagement, and AI-based sentiment analysis, together with a vast suite of integrations, give businesses the tools they need to deliver high operational agility and ROI. Empowered and motivated agents deliver a faster, more personalized
customer experience, leading to faster time to resolution and higher CSAT scores.
Key benefits
- Increased agent productivity with an easy-to-use, all-in-one contact center solution.
- Empower and engage agents to deliver faster, more personalized customer experiences, leading to
faster time to resolution and higher CSAT scores. - Technology managers get peace of mind thanks to RingCentral’s financially backed 99.99% reliability
SLA and multiple layers of enterprise-grade security. - Agents are happier because they have the tools they need to do a great job
RingCentral is headquartered in Belmont, California, and has offices around the world.
For more information, please contact a sales representative. Visit www.ringcentral.com or call 855-774-
2510.
This article is posted at ringcentral.com
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