Service is in a state of flux — and full of opportunity. Today’s customers demand fast, consistent, and personalized interactions every time they engage with a company. They’re looking for brands that offer exceptional service and protect their data — all while delivering service at scale (driven by technologies like AI)
We’re only beginning to understand the possibilities and implications of AI, but one thing is clear: the companies that use it effectively and ethically will come out on top. At Salesforce, we strongly believe that
now is the time for businesses to create efficient, innovative, and secure customer experiences with trust as a number-one priority.
Included in this Contents
- Faster, More Personalized Service Becomes the Norm.
- Service Organizations Double Down on Revenue Generation.
- Organizations Lean into AI and Automation.
This article is posted at salesforce.com
Please fill out the form to access the content
