Customer Experience Matters!

The Content Guide to Better CX

Putting customers first has become a key part of every company’s playbook. This guide looks at one part of customer support that’s hugely important but often overlooked: The role of content and how it shapes customer support.

We’ll show you:

  • Why content can make your customer support better
  • The content qualities that’ll give your customers the best experience
  • How to create a content operation that can help you deliver great customer support
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Acrolinx is an AI-powered software platform that improves the quality and effectiveness of enterprise content. For more information about Acrolinx, please visit www.acrolinx.com

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Author: Pivotal Customer