Rethink Your Feedback Strategy with Text Analysis

Let AI do the heavy lifting and turn word chaos into actionable insights

We can all agree—open text feedback is a goldmine of customer insights. But let’s be honest: who has the time or patience to sift through all that chaos? Sorting, tagging, analyzing… it’s a lot of work. You’d almost rather not know what your customers really think, right?
Enter AI-powered text analysis—your new best friend. Forget the days of drowning in unstructured feedback.

Join Jasper Lipton, Alchemer Senior Product Marketing Manager, and Jeannie Zaemes, Alchemer Senior Director of Growth Marketing, as they spill the secrets on overhauling your feedback program and share how to decode customer sentiment like a pro. Plus, find out how AI-powered text analysis can:

  • Get the inside scoop on how your customers actually feel—without the hours of guesswork
  • Convert qualitative chaos into trackable, actionable insights with themes and sentiment summaries that you can finally make sense of
  • Analyze and act on this feedback at a speed that will make you wonder how you ever survived before

Watch now (or bookmark for later) to start transforming messy feedback into meaningful insights—without the headache.

Watch the Webinar

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Alchemer empowers you to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving your business forward. Expect more from feedback. For more information about Alchemer, please visit www.alchemer.com

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Author: Pivotal Customer