Month: November 2024
Posted in E-BOOK
Does Your CX Have a DIY Problem?
Why DIY search solutions may cost more than you think (and how to avoid common pitfalls) In today’s digital world, search isn’t just a starting…
Generative AI in 2024: Separating the Hype from Reality
Get industry-specific insights and actionable strategies from over 2,500 business leaders involved in AI decision-making A year ago, generative AI was the talk of the…
AI Reality Check: Why Strategy Beats Speed in Tech Adoption
Bad CX will cost you, but so will implementing AI without a use-case. Learn what the experts recommend before you proceed. When it comes to…
Posted in Uncategorized
The Role of AI and Open-Text Analysis in CX Success
Transform Your Customer Experience With AI-Powered Text Analysis In today’s competitive landscape, delivering exceptional customer experiences is a business imperative. Companies that prioritize CX reap…
