Category: Guide
2025 CX Budget Planning Guide
See how companies are boosting revenue and customer retention through CX investments. Did you know 40% of companies plan to increase investments to improve customer experience…
Best Practices to Close the Gap Between Generative AI’s Promise and Reality
The promise of generative AI is vast. In fact, McKinsey estimates that “applying generative AI to customer care functions could increase productivity by between 30 and…
Adobe FrameMaker Essentials Part 12: Translation Management with XLIFF
Adobe FrameMaker EssentialsPart 12: Translation Management with XLIFF Recording The recording of this webinar is now available on YouTube here. The recordings of all sessions of…
Delivering Sustainable Packaging Success
Consumers decide on products in just 6-7 seconds. Is your packaging helping or hindering those split-second choices? As pressure mounts from consumers and regulators alike,…
NTNs: Connecting First Responders with Life-saving Information
Non-terrestrial networks (NTNs) are becoming increasingly more critical in providing wireless connectivity to areas where terrestrial networks cannot ensure coverage. Because NTNs operate above the…
The 10-Step Guide to Accurate Market Research
Uncover proven strategies to empower your respondents to provide honest and thoughtful feedback Would you be surprised if we told you people don’t always answer…
APIs: transforming treasury in the new economic environment
Overcome Economic Challenges with Innovative API Solutions In 2023, UK businesses faced significant challenges — rising inflation, increasing interest rates, geopolitical instability, and the ongoing…
Global Threat Intelligence Report
Mimecast Q3 2023 Threat Intelligence Report Stay Ahead of Cyber Threats with Real-Time Insights and Protection Organizations of all sizes are facing increasingly sophisticated cyber…
Autonomous Accounts Payable: Driving End-to-end Workflows With Ai
The automation drive is ever-persistent in shared services. In the GBS and Shared Services State of Industry Report 2022, 81% of shared service practitioners said…
How To Align Work Force Strategies With Business Objectives
Build a Future-Proof Workforce In today’s challenging global economy, aligning workforce strategies with business goals is a critical focus for organizations striving for success. As…
